![]() ![]() Except for above regions affected by the network problem, the business operation within all other regions will be recovered very soon.” Media reports of attack accelerate, but details remain sparse “We are glad to inform you that we have taken effective measures. “For safety precautions, we have shut down the connections with other regions for further investigations,” the customer advisory reads. Less than a day after the first notice, COSCO recognized the problem originated “within our America regions,” and could extend further. Wednesday, July 25 Details emerge, revealing an Americas-wide problem COSCO publishes a customer advisory 4:56 a.m. “A spokesman for the Shanghai-based company, which acknowledged the ransomware attack Tuesday, said the company’s operations outside the United States were not affected,” writes Mark Edward Nero for the Press Telegram. ![]() The first mention of a “ransomware” attack emerges. website and toll-free number were shut down. ( Press Telegram)įears of a worst-case scenario subside as the Long Beach Press Telegram writes the terminal remains operational, although COSCO’s U.S. COSCO asked customers to submit booking requests through its website’s e-commerce function or use one of about 40 temporary email addresses to communicate with representatives. Systems in other regions of the world, vessel operations and terminal operations remained “as normal,” however. ![]() “We regret to inform you that our local network and systems in US are breakdown, and some email boxes are not available now,” the carrier wrote in a customer advisory. Tuesday, July 24 News breaks of cyberattack on US operations COSCO acknowledges a network issue 1 p.m. ![]()
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